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          <p><span>菜单位置：业务系统后台-财务管理-一网通退费查询</span></p>
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          <p><span>①功能：一网通退费明细数据查询；</span></p><p><span>②缴费方式为“一网通支付”的数据，申请退费后，会在本菜单下显示。</span></p><p><span>③查询条件：授课类型、缴费平台、退费服务中心，原缴费主体、退费平台、状态、退费单号、退款批次号、退费金额、学员姓名、学员编号、</span><span style="color:#0000FF;">商户订单号、一网通交易号、</span><span style="color:#282828;">操作退费日期、提交退款日期。</span><span></span></p><p><span>④查询结果：复选框、操作栏（重新提交、线下退费）、授课类型、退费单号、退费服务中心、退费平台、年份、学期、学员编号、学员姓名、教师、学科、年级、原缴费平台、原缴费金额、原缴费主体、原缴费分账账号、商户订单号、一网通交易号、退费金额、操作退费日期、提交退款日期、退款批次号、状态、备注、退费总笔数、合计退费总金额。</span></p><p><span>⑤分页器：同系统其他菜单分页器一致，重新提交选中项-退费失败数据可以重新提交（数据状态为“重新提交”），次日和“待退费”数据汇总统计提交到第3方平台发起退款；导出全部-导出当前查询结果数据。</span></p>
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          <p><span>一网通交易号</span></p>
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          <p style="font-size:16px;"><span style="font-family:'Arial-BoldMT', 'Arial Bold', 'Arial';font-weight:700;">详细规则描述：</span><span style="font-family:'ArialMT', 'Arial';font-weight:400;font-size:13px;"></span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;"><br></span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">1、退费状态：待退费、提交退费中、重新提交、退费成功、退费失败、线下退费；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp; 退费数据状态流程：待退费——&gt;提交退费中——&gt;退费成功/退费失败；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp; 退费失败——&gt;重新提交/线下退费；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp; 待退费、重新提交、退费失败——&gt;线下退费；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">2、操作项-重新提交：状态为“退费失败”的数据，操作栏会显示“重新提交”，点击后，数据状态为“重新提交”；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp; 操作项-线下退费：状态为“待退费”、“重新提交”、“退费失败”的数据，操作栏会显示“线下退费”，点击后，数据状态为“线下退费”，标记为线下退费的数据，会在本主体的可用余额加上对应“退费金额”；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">3、退费流程说明：</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp;&nbsp; ①每天下午2点系统执行第1条定时任务，根据不同的平台统计前一天（截止23:59:59）状态为 “待退费”的退费数据，并按照主体汇总数据到“一网通退款处理”页面；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp;&nbsp; ②业务人员次日在“一网通退款处理”页面，点击“提交退款”，批量提交数据到一网通商户平台；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp;&nbsp; ③一网通商户平台处理数据之前，这批数据的在系统的状态为“提交退费中”；</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">&nbsp;&nbsp; &nbsp;&nbsp; ④一网通商户平台接收数据后，对退费明细进行核对，并把处理后的结果通过回调接口通知业务系统，更新退费记录的状态（退费成功或退费失败），同时回写退款处理时间。</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">4、退款处理时间：一网通商户平台处理完数据后回调业务系统，返回处理状态和退款处理时间。</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">5、状态：根据业务系统和招行商户平台数据对接的实际状态提取。</span></p><p style="font-size:13px;"><span style="font-family:'ArialMT', 'Arial';font-weight:400;">6、导出全部：导出当前查询结果数据，表头同查询结果一致（去掉复选框、操作栏）。</span></p>
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